Where is my course being held?

There will be a link within your confirmation email that will take you to the course information on our website.

Alternatively, you can do a search for your course from our homepage using the title of your course, hover your mouse over the enrol button, and click on the ‘View this class’ link to see all the information you need.

What do I do if I want to cancel my enrolment?

Requests for cancellations (or transfers) must be received in writing at least 10 working days before the commencement date and will incur a $16.50 processing fee (GST inclusive). Please send all requests to extension@uwa.edu.au

What do I need to bring with me?

There will be a link within your confirmation email that will take you to the course information on our website.

Alternatively, you can do a search for your course from our homepage using the title of your course, hover your mouse over the enrol button, and click on the ‘View this class’ link to see all the information you need.

Look for the heading THINGS TO KNOW. If there are any instructions for what to bring they will be listed under this heading.

Why do I need to register each person I wish to enrol in a course?

UWA Extension uses a bone fide enrolment system. As such, each place in a course must be identified with an individual student. The minimum required is first and last name, email, and a password of your choice. We’re sorry to have to make you create yet another login to remember, but due to security considerations, we cannot use Facebook connect or similar.

Can I get a Tax Invoice Receipt?

As the payer, when you do an online enrolment or a phone booking and you have an email address, you will automatically be sent a Tax Invoice by email along with a separate confirmation email. Please advise our staff if you would like this to be mailed to you instead.

I have special mobility needs. What do I do?

All our venues have universal access. If you do have special access or support service requirements please let us know before making your enrolment or booking by calling 6488 2433. Companion Card cardholders should contact UWA Extension prior to booking.

Can I use public transport to get to my event/course?

Buses run along Stirling Highway past The University of Western Australia main campus where most of our courses are held. Please visit the Transperth website for details.

Can I bring my children to courses or events?

UWA Extension is an adult community education provider, so unless specified, we do not accept bookings for participants under the age of 16.

Where do I park and how do I find it?

Parking at UWA Extension is shown here as are UWA Crawley and CCGS Futuresphere. Parking signs need to be observed but parking on Crawley Campus is free after 5pm and on weekends.

If we haven’t answered your question here, please email us and we’ll get right back to you.